ELIZABETH ATELIER
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 FAQs
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How long does shipping take?
Orders are processed within 1–3 business days. Shipping times vary based on location and carrier.
Do you offer returns or exchanges?
Yes. Returns and exchanges are accepted within 7 days of delivery. Items must be unused and returned in their original condition. Please see our Returns & Exchanges policy for details.
Are your jewelry pieces tarnish-resistant?
Yes. All of our jewelry pieces are crafted with high-quality, tarnish-resistant 18 karat gold. Product details can be found on each item listing.
Are your fragrances safe for sensitive skin?
Yes. Our skin perfumes are alcohol-free and designed to be gentle on the skin. 
Do you offer gift cards?
Yes. Digital gift cards are available and make the perfect gift for any occasion.
How can I contact you?
You can reach us at [email protected] or by phone at (833) 781-2503.
Do you offer local pickup?
Yes. Local pickup options may be available for customers in the area.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information.
Do you accept custom orders?
Yes. Select custom requests may be accepted. Please contact us to discuss your idea.
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833-781-2503
​Charlottesville, VA

Made in the USA
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[email protected]

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Shipping
Free Standard Shipping Included with Every Order
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Processing Time: 1-3 Business Days
Tracking Included via FedEx
Orders Ship Same-day If Order Is Placed Before 5PM EST.
Returns & Exchanges
Returns and exchanges are accepted within 7 days of delivery. Items must be unused, unworn, and returned in their original condition. Due to hygiene and safety reasons, certain items may not be eligible for return such as items that were discounted or on sale. Customers are responsible for return shipping costs unless an item arrives damaged or incorrect. Please contact us at 833-781-2503 or at [email protected] before initiating a return or exchange.

© 2026 Elizabeth Atelier. All Rights Reserved.

  • Home
  • Jewelry
  • Eau De Parfums
  • Gift Cards
  • Little Luxuries